Terms and Conditions

Any persons using, reading, and/or purchasing products on this website agree that access to and use of this site are subject to the following terms, conditions, and other applicable laws.

 

Copyright

All content on this site, including but not limited to text, graphics, code and functionality is copyrighted as collective work under the South African and other copyright laws, and is the property of the registered suppliers. The collective work includes works that are licensed to the suppliers. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Chez Moi or purchasing from Chez Moi. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from different areas of the site solely for your own non-commercial use, or to place an order with Chez Moi or to purchase products offered by Chez Moi. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Chez Moi. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

 

Warranty Disclaimer

Please read and understand our warranty and return policy before placing an order. These warranties give you specific legal rights.

Policies supersedes all previous warranty policies.

 

Warranty Clause

All our sunglasses carry a one-year factory fault warranty. Please note that should any warranty return claims, upon inspection, be deemed to be from client mis-use, client breakage or frame damaged from cleaning with the incorrect cleaning products, then no monies will be refunded and the frame will be returned to you. 

 

Product images are for illustration purposes only. Actual product colour, finish and packaging may vary.

 

Limitation of Liability

Chez Moi shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the products on this site or the performance of the products, even if Chez Moi has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

Typographical Errors

In the event that a Chez Moi product is mistakenly listed at an incorrect price, Chez Moi reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Chez Moi reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Chez Moi shall issue a credit to your credit card account in the amount of the incorrect price.

 

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Chez Moi without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

 

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Chez Moi or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

 

Participation Disclaimer

Chez Moi does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Chez Moi is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Chez Moi reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Chez Moi in its sole discretion.

 

Indemnification

You agree to indemnify, defend, and hold harmless Chez Moi, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

 

Third-Party Link

In an attempt to provide increased value to our visitors, Chez Moi may link to sites operated by third parties. However, even if the third party is affiliated with Chez Moi, Chez Moi has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Chez Moi. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Chez Moi seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

 

Detailed description of goods and/or services

Chez Moi is a business in the Optical industry, dealing in sunglasses and non-scripted, blue-coat lens frames. We do not deal in prescription frames. 

 

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way Email and courier tracking.

 

Export restriction

The offering on this website is available to South African clients only.

 

Return and Refunds policy

If you are unhappy with your purchase, you have 7 days to return the frames for a full credit. The provision of goods and services by Chez Moi is subject to availability. In cases of unavailability, Chez Moi will refund the client in full within 30 days. All products be returned in their original packaging and without any damage, or we will be unable to process a refund and will return the product back to the client. Cancellation of orders by the client will attract a 20% administration fee.

 

Customer Privacy policy

Chez Moi shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). Our PAIA Manual may be downloaded from our website

 

Payment options accepted

Payment may be made via Visa or MasterCard Cards via Yoco Payment Gateway, or EFT payment via Peach Payments Secure Gateway or by bank transfer into the Chez Moi bank account, the details of which will be provided on request, however, please note that only once the funds have cleared will your order be released for collection/pickup. 

Card acquiring and security

Card transactions will be acquired for Chez Moi via Yoco who are the approved payment gateway for all South African Acquiring Banks.

 

Peach Payments and Yoco uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.peachpayments.com  or www.yoco.com to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Chez Moi separately from card details which are entered by the client on Peach Payment’s secure site or Yoco's Secure Site. For more detail on Peach Payments refer to www.peachpayments.com or Yoco payment options refer to www.yoco.com

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

 

Responsibility

Chez Moi takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

Country of domicile

This website is governed by the laws of South Africa and Chez Moi chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, in relation to Chez Moi.

Variation

Chez Moi may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

Company information

This website is run by Chez Moi Supplies PTY LTD (private company) based in South Africa trading as Chez Moi Supplies and with registration number: 2017/490346/07

 

Chez Moi Supplies contact details

Company Physical Address:

29 Hamilton Road, Theesecombe, Gqeberha, 6090, South Africa

Email: chezzanne@hotmail.com Telephone: 082_879_7771 or 082_771_9452

 

Last updated on 11 May 2022.